As trade show season winds down, you’re probably wondering whether you really got your money’s worth from those that you attended. Trade shows can provide an enormous amount of value, but they can just as easily be a waste of time and money. Very often, the difference between the two has more to do with
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With turnover rates as high as 400% in the janitorial industry, personnel issues can be the source of massive headaches for managers. Hiring and training take time and money, plus a revolving workforce can compromise quality, safety, and reputation. Attracting and retaining the best cleaners possible starts with a sound recruitment strategy. Here are five
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It’s the end of the quarter and sales have been sluggish. Desperate to up their take-home pay, your reps start cutting prices to incentivize customers to buy more or sooner than planned. Sound familiar? A little back-and-forth on pricing is normal between salespeople and customers. When discounting goes unchecked and begins to pervade your company
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Training is an important part of any cleaning operation. Building service contractors and facility managers must ensure their workers can do their jobs effectively and safely. In an industry with high turnover, however, it’s easy to rush the process, but skimping on training will cost you down the line. A strong, standardized program of training
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A business can’t pay its bills without sales, but constantly searching for new clients is expensive and exhausting. Instead of focusing on adding new accounts to your customer base, try maximizing those you already have. When it comes to marketing, there’s no greater return on investment than getting more from existing clients. Retaining current customers
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