Tag Archives: Marketing

01 Apr

Take Care of Your Customers or Somebody Else Will

Keeping customers happy is something that most businesses obviously strive for. In today’s world economy and in the age of information, accomplishing that is more difficult that it has ever been. The Internet and other resources have allowed all of us to become better-educated consumers, changing the definition of customer service. In addition, companies like

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03 Feb

Moving From Good to Great in the Contract Cleaning Industry

In the early 2000s Jim Collins wrote the book, Good to Great, which became a bestseller read by businesspeople around the world. Yet, despite books like his and others that serve as roadmaps to the top, greatness eludes most companies. Mr. Collins and his research team studied over 1,400 companies, and have said, “In each

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