The Blog

13 Dec

Time-Management Strategies for BSCs

Whether you wear all the hats in your cleaning company or manage a large team, chances are good you feel like you just don’t have enough hours in your day. It’s a common complaint among BSCs, and one that can only be solved by better managing your time. Without a good plan in place, you

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06 Dec

How to Get the Most Out of a Trade Show as an Exhibitor

The biggest industry trade shows may have just ended, but it’s never too early to start preparing for next year. In fact, those who have the greatest success exhibiting at an industry show are typically those who had the most advanced planning. To make the most of your investment in an exhibit hall booth, use

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29 Nov

How to Get the Most Out of a Trade Show as an Attendee

As trade show season winds down, you’re probably wondering whether you really got your money’s worth from those that you attended. Trade shows can provide an enormous amount of value, but they can just as easily be a waste of time and money. Very often, the difference between the two has more to do with

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22 Nov

Tips for Small Building Service Contractors to Find & Keep Great Workers

With turnover rates as high as 400% in the janitorial industry, personnel issues can be the source of massive headaches for managers. Hiring and training take time and money, plus a revolving workforce can compromise quality, safety, and reputation. Attracting and retaining the best cleaners possible starts with a sound recruitment strategy. Here are five

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15 Nov

Discounting is Slowly Killing Your Business

It’s the end of the quarter and sales have been sluggish. Desperate to up their take-home pay, your reps start cutting prices to incentivize customers to buy more or sooner than planned. Sound familiar? A little back-and-forth on pricing is normal between salespeople and customers. When discounting goes unchecked and begins to pervade your company

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11 Nov

12 Elements of an Effective Janitorial Training Program

Training is an important part of any cleaning operation. Building service contractors and facility managers must ensure their workers can do their jobs effectively and safely. In an industry with high turnover, however, it’s easy to rush the process, but skimping on training will cost you down the line. A strong, standardized program of training

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01 Nov

10 Ways to Maximize Your Accounts

A business can’t pay its bills without sales, but constantly searching for new clients is expensive and exhausting. Instead of focusing on adding new accounts to your customer base, try maximizing those you already have. When it comes to marketing, there’s no greater return on investment than getting more from existing clients. Retaining current customers

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25 Oct

10 Ways to Wow Your Clients

In the crowded BSC marketplace, it’s not enough to just deliver on the specs of an RFP and walk away. To stand out from the competition, you need to awe clients by going above and beyond expectations. Here are 10 tactics to help you leave a lasting impression and earn long-term and repeat business. 1.

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19 Oct

Six Easy Ways for Cleaning Professionals to Generate Referrals

Old-fashioned word-of-mouth advertising is the most cost effective way to grow a business, especially a service-based company like a BSC or distributorship. A referral program delivers highly qualified leads that close faster, convert better, and have a higher lifetime value, according to a recent survey of 600 B2B professionals. Although referral programs promise impressive results,

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