Category Archives: Business Practices

24 Jun

How to Hire Subcontractors

Your BSC business is growing. You’ve landed some new contracts, expanded your territory, and are ready to reach for the next level. As you enjoy the warm glow of success, it hits you — how will you actually handle all of this new work? Congratulations! You’ve reached a milestone that most flourishing BSCs reach sooner

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22 Jun

Safety Basics: Tips for Keeping Your Building Accident Free

Janitors are supposed to make a building safer. If not carefully performed, however, cleaning work has the potential to create hazards. That’s why facility and housekeeping managers spend so much time thinking about protecting custodians and building occupants. Five industries account for 20 percent of all occupational accidents and injuries in this country, according to

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15 Jun

7 Steps to Hiring the Top 7%

Hire better…sell more. By: Jim Peduto, Esq., CBSE If you are like most companies, your hiring process looks like this: Place an advertisement (online or print) Review resumes Interview Hire The process is prefect…unless your goal is to hire “A” players…the 7% of sales reps that are elite. If your ramp up time is long,

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25 May

Shining Light on Day Cleaning

Traditionally, janitorial work has been done after dark. In recent years, however, an increasing number of facilities are eliminating nighttime cleaning in favor of day cleaning. Advocates of day cleaning cite many benefits to the method, and expect it will continue to gain steam in the coming decade. Building owners and facility managers often choose

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18 May

Managing a Changing Workforce

The face of the typical housekeeper is changing. In fact, there’s no longer a “typical” cleaner because the janitorial industry now includes such a wide range of ages and cultures. BSCs and housekeeping managers responsible for managing employees should keep an eye on trends affecting the industry’s workforce. Understanding the changes will better prepare you

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12 Apr

Recoup Medicare Reimbursements by Cleaning for Health

Last week, we discussed how the Affordable Care Act (ACA) made sweeping changes to Medicare payments by tying them to outcomes. The new reimbursement policies are comprehensive and touch all aspects of patient care, including housekeeping. The Takeaway Learn more about the affordable care act and how it affects the janitorial industry. Now that you

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05 Apr

Linking Medicare Payments to Outcomes, and Why You Should Care

Unless you’ve been living under a rock, you’ve heard plenty about the Affordable Care Act (ACA) and how the sweeping reform affects U.S. health insurance. What you may not know, however, is that the law also has major ramifications on the cleaning industry. In an effort to improve patient care, the ACA rewards hospitals that

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15 Mar

A Beginner’s Guide to Online Marketing for Small Businesses

Sales and marketing are essential to the growth of any business. Many small businesses do a good job with the sales side of that equation. They make the phone calls, send the emails, and get outside the office to make those all-important in-person contacts. That’s great, because those traditional sales methods work well. Marketing, on

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01 Mar

Leasing vs. Buying: What is Right for Your Equipment Needs?

Although more than 80 percent of U.S. businesses lease equipment, according to the Small Business Administration, it remains a relatively uncommon practice in the cleaning industry. That means when it comes to choosing between buying or leasing, many facility managers and BSCs feel dazed and confused. In short, a lease allows users to make payments

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